Do you sometime feel that it would be handy to have someone at the end of the phone or an email when you just need to ask a simple question or run through ideas that you have or just get some assurance on an approach you’re taking to tenant and resident safety?

If you’ve answered YES to that question, then you would benefit from our ‘Pay as you Go’ specialist support service which offers you all of the benefits of ad-hoc advice, support and guidance without any inflated ‘retainer’ fees, just simple ‘Pay as you Go’ rates which mean that you can contact us at any time with a question, either by phone or email, and one of our specialist associates will be happy to help you.

To get things in place, we talk to you to understand what type of support you think you may need and we set up an agreed rate and Service Level Agreement (SLA) which sets out what’s expected from each party along with the available hours of operation.

We are pleased to offer a wide range of support, not just advice and guidance, but other services that we think you’d find useful to, including;

• General advice on a specific safety-related subject/topic
• Answering of specific questions from our subject-specialists
• Support with recruitment – such as job specifications, interview panel question writing and attendance
• Support with your contractors and management, including attendance at contractor meetings
• Policy and procedure reviews (an independent check of accuracy)

Please note that for more in-depth enquiries or specific support, we will provide an estimate of the time required and a quotation for us to support you; this will be based on our previous experience and knowledge of working in the sector. We will always let you know what we think the maximum time it will take to complete a project and you will only be charged for the time take – never more!